The Administrative Assistant position provides organization and oversight of the local business office operations for customers, the general public, collaterals, and the employees of the Optimae Behavioral Health Services (OBH) program. The Administrative Assistant is a highly visible employee who often serves as the first point of contact for anyone engaging with the agency. The Administrative Assistant must be highly skilled at multi-tasking, prioritizing, and organizing, while demonstrating consistently pleasant, professional, and courteous behaviors. The Administrative Assistant must have excellent computer skills, written and oral communication skills, and interpersonal skills.
Duties and Responsibilities:
- Serve as receptionist by greeting customers and answering the phone
- Process mail
- Post job openings and track applications
- Order supplies/follow the office budget
- Manage both company land and cell phones
- Oversee company fleet maintenance and scheduling
- Take minutes for, participate in, and prepare for meetings as directed
- Participate in quality assurance and safety initiatives
- Assess emerging operational crisis and informing supervisors as needed
- Manage referrals and intakes for the OBH program
- Process electronic health record (EHR) needs
- Conduct pre-certifications for services
- Verify health insurance coverage
- Coordinate Patient Assistant Programs as directed
- Manage customer charts/organize and maintain local file storage
- Schedule appointments as needed
- Work cooperatively with the Worker’s Compensation Administrator to manage local worker’s compensation (WC) claims
- Transport WC claimants to doctor’s appointments as needed
- Maintain local OSHA logs
- Conduct monthly walk through of facilities for safety/compliance needs
- Conduct routine fire and other emergency drills
- Participate in interviewing, create staff schedules, conduct coaching and performance evaluations of employees, and prepare revenue to wage reports as directed, if supervisory
Qualifications:
- High school diploma/equivalent required
- Experience in office management
- Driver’s License
- Reliable vehicle with insurance
- Computer literate
- Medical office experience is desired
- Background check is required which includes Child and Dependent Adult Abuse, criminal record, and driving record checks
To complete an online application, click here.