Location: Washington, Iowa
Optimae values diversity and we encourage everybody, including those from traditionally overlooked identity groups, to apply.
Optimae LifeServices is hiring a full-time Service Coordinator for Washington. The Service Coordinator empowers customers and staff in accordance with customer desires and applicable standards. They foster teamwork by encouraging cohesion, joint efforts, and interdependence. Serves as a member of the program’s leadership team and supervises Support Staff, Team Leaders, and other staff providing services to customers.
Duties:
- May coordinate and approve all admission and funding procedures including gathering all intake information, service planning, and completing assessment of all needed Optimae LifeServices’ Services.
- Coordinate and lead the service delivery and service planning process to ensure the provision of services based on customer desires and goals.
- Coordinate services and procedures to provide for the health and safety of the customer.
- Coordinate all transfers and discharges with customers, including discharge planning, future service planning and review.
- Provide direct service when it is necessary to meet the customers health and safety needs.
- Provide on-call support by carrying a cell phone when service needs dictate. Respond to calls in a timely manner and be available to provide service to customers when needed.
- Interview, hire, discipline and terminate employees as needed.
Qualifications:
- Must be at least 18 years old.
- A high school diploma or GED is required.
- A bachelor’s degree from an accredited college or university is preferred.
- With a bachelor’s degree from an accredited college or university, a minimum of one (1) year of experience in the delivery, planning, coordination, or administration of human services is required.
- With an associate degree In a human services field, a minimum of two (2) years of experience in the delivery, planning, coordination, or administration of human services is required.
- With a high school diploma or GED, a minimum of three (3) years of experience in the delivery, planning, coordination, or administration of human services is required.
- Basic computer skills are required.
A Note Regarding Experience:
Are you excited about this role, but don’t feel that your past experience fits perfectly with every qualification in the job description? We encourage you to apply anyway. You may just be the right candidate to join the Optimae family!
Job Type: Full-time
Benefits:
- 401(k)
- Dental insurance
- Employee assistance program
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Education:
- High school or equivalent (Required)
Experience:
- Human Services: 1 year (Required)
To complete an online application, click here.