Location: Southeastern Iowa
Communities Served: Burlington, Fairfield, Mount Pleasant
SKILLS, EDUCATION & WORK EXPERIENCE
- At least 18 years of age
- Associates degree in a medical field
- High level of professionalism
- Strong customer service
- Computer competence
- Excellent written and verbal communication
JOB SUMMARY
The Medical Assistant is responsible to assist the telehealth prescribing team. Provides pleasant and professional office support to the public and other staff. Works as a team with all personnel.
DUTIES AND RESPONSIBILITIES
- Understands, believes in, and adopts Optimae LifeServices’ Mission, Vision, and Core Values
- Answers and responds to phone calls
- Greets customers as they enter the facility
- Accepts responsibility in accordance with the role of the Medical Assistant
- Maintains privacy in all aspects of the job
- Updates and maintains digital client records
- Records patient information such as vital signs, weight, changes in medical history, and PHQ9 and/or GAD7 results prior to each appointment
- Facilitates connection with prescriber via teleconferencing and support communication of needed information to and from the prescriber.
- Participates and communicates with other departments to assure that tasks are completed
- Performs additional duties and responsibilities as assigned
PHYSICAL EXPECTATIONS
- Ability to lift and carry:
- up to 25 lbs. occasionally.
- up to 40 lbs. rarely.
- Ability to climb stairs while carrying objects.
- Normal vision with correction.
- Normal range of hearing with correction.
- Frequently perform daily duties which involve standing, bending, pivoting, squatting, kneeling, and crouching.
JOB FUNCTIONS
Efforts have been made to make this job description as complete as possible. However, it in no way states or implies that these are the only duties the BH Medical Assistant will be required to perform. The omission of specific statements of duties does not exclude them from the position if the work is similar, or related to the needs of people we serve, or as assigned by supervisory level staff.
To complete an online application, click here.