Location: Marshalltown, Iowa
The Residential Support Professional provides assistance to people living in the community as they move to achieve personal goals of their own choice. The Residential Support Professional supports individuals in the expansion of their abilities, empowering them to choose and be successful in valued roles within their living, learning, working, and social environments. The Residential Support Professional does this by offering a variety of individual and team supports. The position encourages community participation to promote community inclusion of people we serve. Currently hiring for the overnight shift.
EDUCATION & WORK EXPERIENCE
- Must be 18 years or older.
- High school diploma or GED preferred.
- Experience with working with individuals with mental illness, intellectual disabilities, and developmental disabilities are preferred.
DUTIES AND RESPONSIBILITIES
- Support customers in achieving personal goals of their own choice
- Follow the service plan and use it as a guide to deliver services
- Recognize and document goal progress and relevant personal interventions in an objective, clear and brief manner
- Legal ability to drive (including obtaining insurance) and use of your personal vehicle may be an integral aspect of service delivery
- Support and develop living, social, and learning environments where customers can interact and build relationships of their choosing
- Support customers as they identify and build natural supports for their needs
- Advocate for our customers while promoting role recovery/discovery to others
- Set up timely appointments and meetings and attend them as scheduled
- Know the available local community resources and reinforce their use
- Understand and maintain privacy and demonstrate respect
- Address emergencies as they arise and use appropriate crisis intervention as needed
- As needed, support our customers with their personal hygiene and health needs in a respectful and dignified manner; this may occasionally include cleaning up urine, feces, or vomit from people or property
- Demonstrate good role modeling for people we serve
- Be non-authoritarian when providing services and working with peers and collaterals
- Be active in individual and team problem solving
- Pro-actively use supervisor and other staff as a support and as a resource for information
- Act in a professional manner (respectful, tactful, and objective) without personal attacks on others
- Be flexible as customer needs, emotions and schedules change; this may include working evenings, weekends, and holidays
- Meet multiple demands simultaneously and efficiently with little supervision
- Consistently finish assigned tasks within designated time frames
- Complete and turn in daily contact notes, time sheets, and expense claims on time
To complete an online application, click here.