Location: Keokuk, IA
EDUCATION & WORK EXPERIENCE
- Must be at least 18 years of age.
- Two (2) years of post-high school education in a human service related field or two years of full-time equivalent experience serving persons with disabilities is preferred.
JOB SUMMARY
The role of Team Leader II is to be an accessible, competent resource for employees who work and/or supervise at a specific site. Team Leader Ils are continually assessing and responding to customer needs, site needs, and staff needs. They are role models for the provision of quality services by demonstrating responsible, ethical, customer-centered behaviors.
DUTIES AND RESPONSIBILITIES
- Promote teamwork and build morale.• Develop and maintain organizational processes.
- Create and maintain customer files.
- Participate in on-call rotation.
- Update Service Coordinators regularly regarding overall customer services, site operations, and staff performance.
- Offer input to Service Coordinators in development of individual staff Coaching Sheets.
- Create and maintain customer files ( community and site).
- Organize and file contact notes (community and site).
- DSP Quarterly updates.
- Type completed schedules, checking for overlapping times.
- Payee tasks.
- Check e-mails as needed.
- Complete site cleaning checks monthly.
- Complete census checks.
- Other duties as assigned by supervisor.
PHYSICAL EXPECTATIONS
- Ability to lift and carry:
- up to 25 lbs. occasionally.
- up to 40 lbs. rarely.
- Normal vision with correction.
- Normal hearing with correction.
- Occasionally be called upon to perform daily duties involving bending, pivoting, squatting, kneeling and crouching
JOB FUNCTIONS
Efforts have been made to make this job description as complete as possible. However, it in no way states or implies that these are the only duties the Team Leader II will be required to perform. The omission of specific statements of duties does not exclude them from the position if the work is similar, or related to the needs of people we serve, or as assigned by supervisory level staff.
ACKNOWLEDGEMENT
I have read the above job description and fully understand the requirements set forth therein. I hereby accept the position of Team Leader II and agree to abide by the requirements set forth and will perform all duties and responsibilities to the best of my ability.
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