Location: Des Moines, Iowa
Job Description
Optimae Life Services is expanding their IT team! Currently looking for a Desktop Support Technician. The Desktop Support Technician will be a member of the IT team for Optimae Life Services and support over 800 computer users across the state.
Duties:
- Must display aptitude and willingness to work closely with the staff, consumers and public
- Must have excellent communication and networkings skills and the ability to multitask and prioritize
- Install, configure and maintain computer equipment for Optimae including Windows desktops, laptops and Android tablets
- Occasional installation and removal of software and peripherals
- Respond to service calls to troubleshoot and resolve reported problems as well as documenting process and outcomes using an electronic ticketing system
- Inistall network cabling between workstations and communication closets
- Install networking equipment including switches and wireless access points
- This position does require traveling to multiple locations
Requirements:
- High school diploma or GED is required
- Associate degree and/or two or more years of experience is preferred
To complete an online application, click here.