Welcome to another installment of Optimae Spotlight, where we showcase those among our ranks who have gone above and beyond.
For this week’s installment, we celebrate Kelly Gaddis.
Heather Kienol, regional director from Optimae’s Great River Region, nominates Kelly Gaddis.
Gaddis is Burlington’s Community Front Office Rockstar. Since joining the Optimae team, Kienol states that Gaddis’ laugher and bright smile have been contagious and very uplifting to the office environment.
Staff who approach her window have reported how friendly she is and that she always ask them, “What can I help you with?” Which causes them to feel very supported. It has also been reported that at times, customers may call or arrive to the office with some not-so-friendly tones or conversations and Gaddis is always very professional and patient in supporting and listening to their concerns.
Kienol, when nominating Gaddis, closed her nomination email by saying, “Thank you Kelly, for sharing your sunshine with our office!”